You can pay by Switch, Connect, Delta, Access/Mastercard or Barclaycard/Visa. The full amount is due 9 weeks prior to departure.
Payments can be made over the telephone. If you prefer to pay by cheque, we will normally reserve your holiday for 5 days to allow time for your payment to arrive. Please make cheques payable to "Sunseeker Holidays Limited"
It is a strict Condition of Booking that you are properly and adequately insured. Unless agreed otherwise, we will invoice you with the cost of holiday insurance. Click here for holiday insurance details.
24HR TELEPHONE SERVICE
Our reservations and administration departments are open from 9.00 a.m. to 7.00 p.m., Monday to Friday and 9.00 a.m. to 1.00 p.m. on Saturday. Closed on Sunday.
DON'T BE DISAPPOINTED - BOOK EARLY
Because we avoid the large complexes offered by the mass-market operators, at certain times of year we find it difficult to meet demand. If you intend to travel at Christmas, Easter, August or during the half-term holidays - PLEASE BOOK EARLY.
CAR HIRE
A car will add greatly to your holiday enjoyment, allowing you to explore the superb, sandy beaches and dramatic landscapes of the island. Our prices include unlimited mileage, insurance, Collision Damage Waiver, Bail Bond, free delivery and collection (during business hours) and all local taxes. We are confident that you will not better our car hire prices, at home or abroad.
Please click HERE for car hire costs.
HOLIDAY INSURANCE
It is a strict Condition of Booking that you are properly and adequately insured. Details of our holiday insurance are available on request.
PASSPORTS AND VISAS
A 10-year passport is required. These are obtained from your regional passport office and application forms are available from Post Offices. At certain times of year there are delays, so you should apply at least 12 weeks prior to departure. Wives and children who are travelling without the passport holder must have their own passports, as should children over the age of sixteen.
Children not already included on their parents' passport (including infants) must have their own passport. Children already included on their parents' passport can continue to travel on this passport until such time as it expires or until they reach the age of 16, at which time they will need a passport of their own.
All holders of non-British passports, or passports issued outside the United Kingdom, should check with the Spanish Consulate (Tel: 09001 600123 - calls charged at 60p per minute) for information on passport and visa requirements.
The Consulate is open for visa applications, 09.30 - 12.00 Mondays to Fridays. The address is 20, Draycott Place, London, SW3 2RZ. Visas are not required for U.K. nationals.
HEALTH REQUIREMENTS
Vaccinations and other health formalities are not required.
COMPLAINTS PROCEDURE
No dispute or complaint will be admitted unless this procedure is followed. Any dispute which cannot be settled amicably, may be referred to the Travel Industry Arbitration Service.
The scheme provides for a simple and inexpensive method of arbitration on documents alone with restricted liability for clients in respect of costs.
The scheme does not apply to claims for an amount greater than 2,500 per person or 10,000 per booking or to claims which are solely or mainly in respect of physical injury or illness or the consequences of such injury or illness. Details of the scheme will be supplied on request.
